Privacy Policy

Privacy Policy

Effective Date: June 26, 2025

This Privacy Policy (“Privacy Policy”) explains how Driven Group Inc. (“Driven Group,” “we,” “our,” or “us”) collects, uses, and discloses personal information when you use the website www.drivengroupinc.com (the “Site”), the services provided by Driven Group, and any other websites, platforms, or applications that link to this Privacy Policy (collectively, the “Services”).

“You” refers to any individual accessing or using the Services. You may be a “Client User” (e.g., shipper, business representative), “Carrier Partner” (e.g., driver, dispatch company, logistics partner), or a “Site Visitor” when browsing our website (each a “User”).

Please read this Privacy Policy carefully. By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree, do not use our Services.

1. Information We Collect

We may collect the following categories of personal information:

Identifiers:

  • Name, email address, phone number, business name
  • DOT or MC number (for carriers)
  • IP address or other online identifiers

Internet or Network Activity:

  • Pages visited, session duration, click behavior
  • Browser type, operating system, device identifiers

Commercial Information:

  • Shipment details, order history, delivery addresses
  • Freight preferences or transaction-related data

Geolocation Data:

  • General location (city, state, zip) via IP address
  • Real-time location of freight or drivers (with consent)

Employment/Application Info:

  • If applying for a job or onboarding as a driver or carrier: work history, insurance details, W-9 forms, etc.

Other Info You Provide:

  • Through contact forms, emails, phone calls, or third-party integrations

2. How We Use Your Information

We use personal information to:

  • Provide and operate our freight brokerage and logistics services
  • Verify and onboard carriers, shippers, or drivers
  • Communicate with you about loads, updates, or inquiries
  • Improve and maintain the functionality of our Site and Services
  • Track and trace shipments in real time (with carrier or customer opt-in)
  • Protect against fraud or misuse of the Services
  • Comply with legal or regulatory requirements
  • Send marketing communications (you may opt out at any time)

3. Information Sharing and Disclosure

We may disclose your personal information to:

  • Shippers, carriers, and logistics partners to coordinate deliveries
  • Third-party vendors and platforms that help us provide services (e.g., load tracking, compliance management, analytics, web hosting)
  • Government entities as required by law or in response to legal requests
  • Affiliates and business partners for operational purposes

We do not sell your personal information.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Analyze traffic and usage behavior
  • Remember your preferences and improve your experience
  • Deliver relevant content or marketing messages

You can manage your cookie preferences via your browser settings.

5. Do Not Track Signals

Our systems may not respond to “Do Not Track” signals from browsers. However, you can limit certain types of tracking by adjusting your cookie settings.

6. Data Security

We use administrative, physical, and technical safeguards to protect your information. No system is 100% secure, so we encourage you to use strong passwords and notify us immediately if you suspect any unauthorized use of your account.

7. Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect information from individuals under 16.

8. External Links

Our Site may include links to third-party websites. We are not responsible for the content or privacy practices of those websites.

9. Data Retention

We retain your personal information as long as necessary to:

  • Provide the Services
  • Comply with our legal obligations
  • Resolve disputes and enforce agreements

10. Your Rights and Choices

You may:

  • Request access to or correction of your personal data
  • Request deletion of your data (subject to legal exceptions)
  • Opt out of marketing communications

To exercise any rights, email us at: aborroto@drivengroupinc.com

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of the Services indicates your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions about these Terms, please contact us:

Driven Group Inc.
258 Row B, Hunts Point Terminal Market, Bronx, NY 10474
Email: Dispatch@DrivenGroupInc.com
Phone Number: (718) 719-4744

Last updated: July 15, 2025